Get in Touch With Us
Got a question about one of the sites we've reviewed, spotted something that needs updating, or just want to tell us we missed a detail? This is the page for that. Below is how to reach us, what we can actually help with, and what we can't.
How to Send Us a Message
Email is the best way to reach the Best Crypto Casino team. Write to us at [email protected] and let us know what your message is about in the subject line — it helps us route it to the right person and get back to you sooner.
We're a small editorial team, not a casino operator or a payments company, so we read messages ourselves rather than relying on automated ticketing. That means responses take a little longer than a live-chat window, but a real person reads and answers what you send.
What We Can Help With
- Questions about our reviews or rankings — if something about how we scored a site, described its bonus terms, or covered its coin support isn't clear, ask and we'll clarify.
- Corrections — bonus terms, licensing details and supported cryptocurrencies change. If you've noticed something on the site that looks out of date, tell us and we'll check it.
- Content suggestions — if there's a topic around crypto gambling, coin support, or payout speed you'd like us to cover in more depth, we're open to hearing it.
- Site feedback — general thoughts on how useful (or not) you found a page.
What We Can't Help With
It's worth being clear about the limits of a comparison site like this one, so you don't wait on a reply that isn't coming:
- Account issues, deposits or withdrawals — we don't operate any of the casinos listed on this site and have no access to player accounts. For anything account-specific, contact the casino's own support team directly.
- Bonus disputes or wagering questions tied to your account — these need to go to the operator, since only they can see your balance, playthrough progress, or promotion eligibility.
- Legal or tax advice — we can point you toward general information about the offshore, unregulated status of crypto casinos serving US players, but for anything specific to your situation, speak with a qualified legal or tax professional.
- Identity verification or KYC issues — verification requirements are set and handled by each individual casino, not by us.
If You or Someone You Know Needs Support
If gambling has stopped feeling like entertainment — if you're chasing losses, betting more than you can afford, or gambling to cope with stress — please reach out for help. The National Problem Gambling Helpline, 1-800-GAMBLER, is available for free and confidential support. Note also that offshore crypto casinos, including any reviewed on this site, generally don't offer the same self-exclusion tools or player protections as state-regulated operators, so it's worth setting your own limits before you play.
All content on this site is intended for adults of legal gambling age in their jurisdiction — 18 or 21 depending on the site and applicable state law — and nothing here is written for or aimed at anyone under that age.
A Note on How We Work
Best Crypto Casino may earn commission when readers sign up through links on this site, but that never decides how a casino is ranked or reviewed. If you think something we've published reads more like an advert than an honest assessment, tell us — that feedback matters and we take it seriously.
For a broader look at crypto casino options and how sites are scored, our trusted casino listings page is a useful starting point alongside this contact page. We look forward to hearing from you.